Globalization has changed the pace at which western industrial groups must progress.
When China is competing with us with salaries that are so much lower, we cannot afford to work without excellence and without value creation.
Improvement cannot be improvised. It must be organized. Acquiring methods is not the most difficult part.
The challenge lies in involving all the departments and all the hierarchical layers in implementing the improvement programme.
This is the goal of a sustainable Operational Excellence Programme.
However, over the last 30 years there has been a profusion of different methods such as Total Quality, Production System, TPM, Re-Engineering, Kaizen, Six Sigma, Lean, you name them etc.
With globalization, there has been further instability as far as methodology is concerned since “Outsourcing to China” yields more spectacular results than “Lean in Europe”.
This lack of continuity in the application of methods is not only a factor that induces failure but it also discourages the personnel who quickly understand that this lack of continuity from managers will finally result in off shoring.
However, Outsourcing is not an inevitable solution.